GenderGP was founded in 2015 to address significant gaps in healthcare access for transgender and non-binary individuals. Research consistently shows that traditional healthcare systems often create barriers for people seeking gender-affirming care, with many patients facing lengthy waiting times, limited specialist availability, and inconsistent treatment approaches.

Evidence indicates that these systemic challenges can have serious consequences for transgender people's mental health and wellbeing. Studies demonstrate that timely access to appropriate gender-affirming healthcare is associated with better psychological outcomes and reduced distress. When healthcare systems fail to provide accessible, respectful care, it can leave vulnerable individuals without essential medical support.

The creation of GenderGP represented an attempt to develop a different healthcare model, one designed specifically around the needs of the transgender community. This approach focuses on removing unnecessary barriers whilst maintaining clinical safety and evidence-based practice. The service was built with the understanding that transgender people deserve the same standard of respectful, accessible healthcare as any other patient group.

Healthcare innovation often emerges when existing systems fail to meet patient needs adequately. For transgender individuals seeking gender-affirming care, having access to knowledgeable, respectful healthcare providers can make a significant difference to their treatment experience and outcomes.